Royal88 takes the privacy and personal data protection of every player seriously. This document clearly explains how we collect, use, store and protect your information – in plain, straightforward language.
Privacy is more than a written policy for us – it is a daily practice embedded in every system and process we operate.
Every piece of data transmitted between your device and Royal88's servers is protected by 256-bit SSL encryption – the same security standard used by leading banking institutions in Malaysia.
Your bank account number, Touch 'n Go, GrabPay, DuitNow, or other e-wallet details are not stored on Royal88 servers. Every transaction is processed through a recognised, secure payment gateway.
Only authorised Royal88 staff who have passed background checks may access player data – and only to the extent necessary to carry out their duties.
Royal88 does not use your data for undisclosed purposes. We clearly inform you why data is collected, how it is used, and how long it is retained.
You have the right to access, amend, download, or request deletion of your personal data at any time. Contact our team and we will process your request within 7 business days.
Royal88 complies with applicable data protection laws and regularly updates its practices in line with the latest regulatory developments to ensure your data remains legally protected at all times.
Welcome to the Privacy Policy Royal88. We understand that your trust in us depends not only on the games we offer or the speed of your withdrawal payouts – but also on how we handle the personal information you entrust to us.
This Privacy Policy explains in detail how Royal88 collects, uses, stores, protects, and in certain circumstances, shares your personal data. It applies to all Royal88 platform users in Malaysia – whether you access it via a web browser on your laptop, mobile phone, or any other device.
By registering a Royal88 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming for a full overview of your rights and responsibilities as a Royal88 player.
Royal88 collects your personal data in several ways. Here is a clear overview of the types of information we collect:
| Data Category | Example | Required? |
|---|---|---|
| Identity | Name, date of birth, IC/passport | Mandatory |
| Relationship | Email, phone number | Mandatory |
| Finance | E-wallet/bank account name | Mandatory |
| Technical | IP address, device type | Automatic |
| Behaviour | Betting records, game activity | Automatic |
| Marketing | Promotional preferences | Optional |
Royal88 uses your personal data solely for legitimate, stated purposes. We do not use your data for purposes beyond the following without obtaining your additional consent:
Our Commitment: Royal88 has never and will never sell, rent or trade your personal data to any advertiser, marketing company or third party for their own commercial purposes.
Data security is not just a checkbox on our list – it is an ongoing responsibility we take seriously every single day. The following are the security measures we have in place:
While we take all reasonable steps to protect your data, no security system is 100% impenetrable. You are also responsible for keeping your account password secure and not sharing it with anyone.
Royal88 does not share your personal data with third parties arbitrarily. There are limited situations where data sharing may occur, all of which are clearly explained here:
We may share data with third parties that provide services to Royal88, including:
All third parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than those specified.
Royal88 may disclose your data if required by law or official directive from a competent authority, including in investigations relating to financial crime or money laundering. In such circumstances, we are not obligated to notify you of the disclosure if prohibited by law from doing so.
Royal88 never selling player data to third-party advertisers or marketing companies for advertising purposes unrelated to Royal88.
Royal88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can manage your cookie preferences through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality.
Royal88 does not retain your personal data for longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of the active account | Ongoing services |
| Financial transaction records | 7 years after the transaction | Legal requirements |
| KYC records (identity verification) | 5 years after account closure | Anti-money laundering requirements |
| Platform activity logs | 2 years | Security & audit |
| Customer support records | 3 years | Dispute resolution |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you.
As a player Royal88, you have certain rights regarding your personal data. We are committed to respecting and facilitating these rights:
To exercise any of the above rights, please contact the Royal88 customer support team. We will process your request within 7 working days and respond within 30 days once your identity verification is complete.
Some data deletion requests may not be fully fulfilled if Royal88 is legally required to retain certain data – for example, financial transaction records for a prescribed period. We will inform you of any such limitations where applicable.
Platform Royal88 is exclusively for individuals aged 18 years and above only. We do not knowingly collect or process personal data from minors or underage individuals.
If you become aware that someone under the age of 18 has registered an account on Royal88, please notify us immediately through our customer support channels. We will take prompt action to close the account and delete all associated data.
Parents and guardians are encouraged to monitor their children's online activities and use parental control software to restrict access to betting websites.
Royal88 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or new platform features.
When significant changes are made, we will:
Your continued use of the Royal88 platform after any changes are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Royal88 handle your personal data, please contact us:
Our privacy team will acknowledge your request within 24 hours and provide a full response within 7 to 14 business daysdepending on the complexity of your case.
For general enquiries about the Royal88 platform, visit the FAQs us. For account or transaction-related issues, our 24/7 customer support we're here to help.
Register a Royal88 account with confidence – your data is protected, winnings are in MYR, and 24/7 support is always there for you.